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Corporate Profile
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Our Company |
Your Enterprise Solutions Pty Ltd
(YES) is a boutique company founded through the application of the Australian
Business Excellence Principles. Our strength comes from our methodology that
applies systems thinking in crafting solutions with our clients.
Our target market is enterprises in all sectors within Australia and abroad
wanting to improve their performance, manage risk or change their operating
model. YES can provide your total solution since it brings in-house
consulting, assessment/auditing and training capability as well as using a
go-to-market model that encompasses a network of highly experienced Associates.
Whether your need is large or small, strategic or operational, the holistic
solution will be yours and your organisation will improve its capability and
learn through the process.
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Our Vision |
A world-class management consultancy growing the business
through client advocacy.
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Our Mission |
To assist our clients to understand the present, architect
their future and create the systems and culture to realise that vision.
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Our Key Capability |
Facilitate a systemic review of customer, strategy,
systems and processes, performance measures, technology and people. Through the
client’s people, develop a customised, management system architecture then
implement that design. Provide training that enables the solutions to be
sustainable as well as organisational evaluation or management system assessment
against various frameworks.
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Our Approach |
Our Approach centres on the client’s customers, is delivered
through the client’s strategies, results in flexible, agile systems that are
measurable and therefore improvable. Ownership rests with the client’s
organisation because of the Organisation Development approach applied.
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Our Services |
Broad examples where Your Enterprise Solutions Pty Ltd can assist include:
· developing Integrated Management Systems;
· company or department/function merges, splitting or closure;
· IT or business process outsourcing;
· change management;
· organisational alignment - customers’ value proposition to strategy/goals to operations;
· management system implementation using various frameworks eg ISO 9001:2000;
· performance and risk management as part of the management system;
· business, project, supplier or customer audits or evaluation;
· training in Business Excellence, Quality, Customer Service including associated tools;
. management coaching.
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Our Values |
How we interact with clients:
· Ethical in all our dealings
· Build partnerships with our clients
· Work within the client’s culture
· Communicate openly and honestly
· Maintain confidentiality and privacy
· Be responsive to meet tight timeframes
· Be pro-active in our services
· Provide value for money
What we will do
· Apply an holistic approach
· Provide technically robust solutions
· Build teamwork with clients and associates
· Apply tenacity to achieve agreed outcomes
· Seek feedback for continuous improvement
· Ensure learning and development for staff
· Treat staff / associates as valuable resources
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Strive for excellence in all we do
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Our People |
The Director maintains the highest ethical and professional standards and expects no less of YES’ Associates. All Associates maintain their Continuing Professional Development in their respective professional associations and they value the integration of theory and practice to evolve leading-edge solutions with you.
YES’ network of Associates have worked extensively together and developed the ability to team effectively and to mentor highly disparate groups. Their experience has been gained across a multitude of industries covering both Government and Private sectors across Australia and abroad. They are therefore comfortable in working in situations of flux and cultural diversity and can offer a wider range of services.
Our people bring capability, dependability,
approachability and results that culminate in outstanding customer
service.
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Examples of Specific Services |
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Consulting |
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· Integrated Management Systems · Australian Business Excellence Framework implementation · Strategic planning and strategy deployment · Organisational Alignment · Change Management · Performance measures – establishing the Goal Hierarchy / Performance Map · Organisational change management · Implementation of team based structures (including decision making platforms) · Methodology and IP capture - knowledge mapping to process / service life cycle · Business management systems design, implementation and improvement · Business portal design and management · ISO 9001:2000 implementation and upgrades to it · Process mapping, evaluation and re-engineering · Customer relationship management including IT enabled feedback systems · Customer needs analysis and systems · Customer and staff satisfaction surveys · Project planning · Risk management (process facilitation) · Interim Management · Management coaching
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Assessing / Auditing |
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· Business improvement audits · Australian Business Excellence Framework implementation · ISO 9001:2000 audits for internal, second party and third party certification audits (as nominated auditor for SAI Global Limited) · Gap analysis against specified criteria including ISO 9001:2000, contractual requirements, specifications or service standards · Project reviews and audits · Benchmarking · Performance monitoring
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Training |
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· Australian Business Excellence Framework · Integrated Management Systems implementation and improvement · Selecting and training of Business Excellence and Quality Champions · Process identification, mapping and flowcharting · Procedure writing · Capturing and effectively managing, positive and negative feedback to improve client / staff satisfaction · Continuous improvement tools (inc statistical measurement, root cause analysis etc) · ISO 9001:2000 internal auditor
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Contact us |
Phone: 0419 756 238 / (07) 3278 4355
Fax: (07) 3278 4366
Postal Address: PO Box 281
SHERWOOD Q 4075
Email: joseph.donataccio@y-e-s.biz
Web: http://www.y-e-s.biz
Copyright – All rights reserved. Subject to variation at any time without notice.